Abstract
Through the Official Mexican Standard NOM-035-STPS-2018, organizations have the possibility of identifying, analyzing, and preventing psychosocial risk factors in the workplace, as well as promoting adequate organizational environments. Its compliance is mandatory for most of the organizations located in this nation. The main objective of the study is to validate the instrument of psychosocial risk factors included in the NOM-035-STPS-2018 standard through an exploratory and confirmatory factor analysis. In this investigation, an analysis of the validity of the questionnaire proposed in the reference guide III of the aforementioned Standard was carried out based on the criteria established in the same document. For this, said instrument was applied to 250 workers of a maquiladora company located in the State of Guanajuato. It was found that, although the questionnaire is valid, it can be enriched based on the experience of the same organizations and that it should be adapted to extraordinary situations as a pandemic.
References
Artazcoz, L., Borrell, C., Cortàs, I., Escribà-Agüir, V., & Cascant, L. (2007). Occupational Epidemiology and Work-Related Inequalities in Health: A Gender Perspective for Two Complementary Approaches to Work and Health Research. Journal of Epidemiology & Community Health, 61(2), ii39-ii45. https://jech.bmj.com/content/61/Suppl_2/ii39
Barnes, D. C., & Collier, J. E. (2013). Investigating work engagement in the service environment. Journal of Services Marketing, 27(6), 485-499. https://doi.org/10.1108/JSM-01-2012-0021
Bennett, M. M., Beehr, T. A., & Ivanitskaya, L. V. (2017). Work-family conflict: Differences across generations and life cycles. Journal of Managerial Psychology, 32(4), 314-332. https://doi.org/10.1108/JMP-06-2016-0192
Bentler, P. M. (1990). Comparative Fit Indexes in Structural Models. Psychological Bulletin, 107(2), 238–246. https://doi.org/10.1037/0033-2909.107.2.238
Browne, M. W., & Cudeck, R. (1992). Alternative Ways of Assessing Model Fit. Sociological Methods & Research, 21(2), 230–258. https://doi.org/10.1177/0049124192021002005
Burr, H., Berthelsen, H., Moncada, S., Nübling, M., Dupret, E., Demiral, Y., Oudyk, J., Kristensen, T. S., Llorens, C., Navarro, A., Lincke, H. J., Bocéréan, C., Sahan, C., Smith, P., Pohrt, A., & International COPSOQ Network. (2019). The Third Version of the Copenhagen Psychosocial Questionnaire. Safety and Health at Work, 10(4), 482–503. https://doi.org/10.1016/j.shaw.2019.10.002
Carr, J. C., Boyar, S. L., & Gregory, B. T. (2008). The moderating effect of work—family centrality on work—family conflict, organizational attitudes, and turnover behavior. Journal of Management, 34(2), 244-262. https://doi.org/10.1177/0149206307309262
Casper, W. J., Martin, J. A., Buffardi, L. C., & Erdwins, C. J. (2002). Work-Family Conflict, Perceived Organizational Support, and Organizational Commitment Among Employed Mothers. Journal of Occupational Health Psychology, 7(2), 99-108. https://doi.org/10.1037//1076-8998.7.2.99
Data de México. (2023). Acerca de Irapuato. https://datamexico.org/es/profile/geo/irapuato?indicatorCensus=Total%20Employees%20Depends%20on%20the%20Economic%20Unit&totalGenderSelector=genderOption
De la Fuente Fernández, S. (2011). Análisis Factorial. Universidad Autónoma de Madrid. https://www.fuenterrebollo.com/Economicas/ECONOMETRIA/MULTIVARIANTE/FACTORIAL/analisis-factorial.pdf
Diario Oficial de la Federación (2018). NOM-035-2018, Factores de riesgo psicosocial en el trabajo-Identificación, análisis y prevención [D.O.F. 23/10/2018]. https://www.dof.gob.mx/nota_detalle.php?codigo=5541828&fecha=23/10/2018#gsc.tab=0
Duarte-Castillo, S. M., y Vega Campos, M. Á. (2021). Perspectivas y retos de la NOM-035-STPS-2018 para la atención de riesgos psicosociales y la promoción de entornos organizacionales favorables en México. Trascender, contabilidad y gestión, 6(17), 48-86. https://doi.org/10.36791/tcg.v0i17.101
Eller, N. H., Netterstrøm, B., Gyntelberg, F., Kristensen, T. S., Nielsen, F., Steptoe, A., & Theorell, T. (2009). Work-Related Psychosocial Factors and the Development of Ischemic Heart Disease: A Systematic Review. Cardiology in Review, 17(2), 83-97. https://doi.org/10.1097/crd.0b013e318198c8e9
Falcone, E. C., Fugate, B. S., & Dobrzykowski, D. D. (2022). Supply Chain Plasticity During A Global Disruption: Effects of CEO and Supply Chain Networks on Operational Repurposing. Journal of Business Logistics, 43(1), 116-139. DOI: 10.1111/jbl.12291
Forastieri, V. (2016). Prevention of Psychosocial Risks and Work-Related Stress. International Journal of Labour Research, 8(1-2), 11-33. https://www.ilo.org/wcmsp5/groups/public/---ed_dialogue/---actrav/documents/publication/wcms_551796.pdf
Gilbreath, B., & Benson, P. G. (2004). The Contribution of Supervisor Behaviour to Employee Psychological Well-Being. Work & Stress, 18(3), 255-266. http://dx.doi.org/10.1080/02678370412331317499
Gil-Monte, P. R. (2012). Riesgos psicosociales en el trabajo y salud ocupacional. Revista Peruana de Medicina Experimental y Salud Pública, 29(2), 237-241. https://www.redalyc.org/articulo.oa?id=36323272012
Gong, B., Zhang, S., Yuan, L., & Chen, K. Z. (2020). A Balance Act: Minimizing Economic Loss While Controlling Novel Coronavirus Pneumonia. Journal of Chinese Governance, 5(2), 249-268. https://doi.org/10.1080/23812346.2020.1741940
Hansen, A., Byrne, Z., & Kiersch, C. (2014). How Interpersonal Leadership Relates to Employee Engagement. Journal of Managerial Psychology, 29(8), 953-972. https://doi.org/10.1108/JMP-11-2012-0343
Hair, J. F. Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage Publications.
Hu, Q., & Schaufeli, W. B. (2011). Job Insecurity and Remuneration in Chinese Family Owned Business Workers. Career Development International, 16(1), 6-19. https://doi.org/10.1108/13620431111107784
Ikram, M., Zhang, Q., Sroufe, R., & Ferasso, M. (2020). The Social Dimensions of Corporate Sustainability: An Integrative Framework Including COVID-19 Insights. Sustainability, 12(20), 8747. https://doi.org/10.3390/su12208747
Jackson, D. L., Gillaspy Jr, J. A., & Purc-Stephenson, R. (2009). Reporting practices in confirmatory factor analysis: an overview and some recommendations. Psychological methods, 14(1), 6. https://psycnet.apa.org/doi/10.1037/a0014694
Judge, T. A., Zhang, S. C., & Glerum, D. R. (2020). Job Satisfaction. In V. Sessa & N. Bowling (Eds.), Essentials of Job Attitudes and Other Workplace Psychological Constructs (pp. 207-241). Routledge.
Kim, W., Kim, J., Woo, H., Park, J., Jo, J., Park, S. H., & Lim, S. Y. (2017). The Relationship Between Work Engagement and Organizational Commitment: Proposing Research Agendas Through a Review of Empirical Literature. Human Resource Development Review, 16(4), 350-376. https://doi.org/10.1177%2F1534484317725967
Kline, R. B. (2005). Methodology in the Social Sciences: Principles and Practice of Structural Equation Modeling. The Guilford Press.
Kristensen, T. S., Borg, V., & Hannerz, H. (2002). Socioeconomic status and psychosocial work environment: results from a Danish national study. Scandinavian Journal of Public Health, 30(59_suppl), 41-48. https://doi.org/10.1177/14034948020300030701
Leech, N., Barrett, K., & Morgan, G. A. (2013). SPSS for intermediate statistics: Use and interpretation. Routledge. https://doi.org/10.4324/9781410616739
Leka, S., Jain, A., & World Health Organization. (2010). Health Impact of Psychosocial Hazards at Work: An Overview. World Health Organization. https://apps.who.int/iris/handle/10665/44428
Littlewood-Zimmerman, H. F., Uribe-Prado, J. F., y Rodríguez, M. Á. G. (2020). Confiabilidad y validez de las 5 categorías del cuestionario NOM-035 de 72 ítems. Ciencias Administrativas. Teoría y Praxis, 16(1), 72-86. https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/252
Lloret-Segura, S., Ferreres-Traver, A., Hernández-Baeza, A., y Tomás-Marco, I. (2014). El análisis factorial exploratorio de los ítems: una guía práctica, revisada y actualizada. Anales de Psicología/Annals of Psychology, 30(3), 1151-1169. https://dx.doi.org/10.6018/analesps.30.3.199361
Mahmoud, A. B., Reisel, W. D., Fuxman, L., & Mohr, I. (2021). A Motivational Standpoint of Job Insecurity Effects on Organizational Citizenship Behaviors: A Generational Study. Scandinavian Journal of Psychology, 62(2), 267-275. https://doi.org/10.1111/sjop.12689
Martin, A., Karanika‐Murray, M., Biron, C., & Sanderson, K. (2016). The Psychosocial Work Environment, Employee Mental Health and Organizational Interventions: Improving Research and Practice by Taking a Multilevel Approach. Stress and Health, 32(3), 201-215. https://doi.org/10.1002/smi.2593
Mejía, C. R., Chacon, J. I., Enamorado-Leiva, O. M., Garnica, L. R., Chacón-Pedraza, S. A., y García-Espinosa, Y. A. (2019). Factores asociados al estrés laboral en trabajadores de seis países de Latinoamérica. Revista de la Asociación Española de Especialistas en Medicina del
Trabajo, 28(3), 204-211. https://scielo.isciii.es/pdf/medtra/v28n3/1132-6255-medtra-28-03-204.pdf
Melchior, M., Caspi, A., Milne, B. J., Danese, A., Poulton, R., & Moffitt, T. E. (2007). Work Stress Precipitates Depression and Anxiety in Young, Working Women and Men. Psychological Medicine, 37(8), 1119-1129. https://doi.org/10.1017%2FS0033291707000414
Montoya, A. K., & Edwards, M. C. (2021). The Poor Fit of Model Fit for Selecting Number of Factors in Exploratory Factor Analysis for Scale Evaluation. Educational and Psychological Measurement, 81(3), 413–440. https://doi.org/10.1177/0013164420942899
Moreno-Jiménez, M., Ríos-Rodríguez, M., Canto-Ortiz, J., Martín-García, S., y Perles-Nova, F. (2010). Satisfacción laboral y Burnout en trabajos poco cualificados: diferencias entre sexos en población inmigrante. Revista de Psicología del Trabajo y de las Organizaciones, 26(3), 255-265. https://scielo.isciii.es/scielo.php?script=sci_arttext&pid=S1576-59622010000300008
Nohe, C., & Sonntag, K. (2014). Work–Family Conflict, Social Support, and Turnover Intentions: A Longitudinal Study. Journal of Vocational Behavior, 85(1), 1-12. https://psycnet.apa.org/doi/10.1016/j.jvb.2014.03.007
Northouse, P. G. (2015). Leadership: Theory and Practice (8th ed.). Sage.
Organización Internacional del Trabajo. (1986). Factores psicosociales en el trabajo: Naturaleza, incidencia y prevención. Serie Seguridad, Higiene y Medicina del Trabajo Núm. 56. OIT. http://www.factorespsicosociales.com/wp-content/uploads/2019/02/FPS-OIT-OMS.pdf
Organización Internacional del Trabajo. (2022). ILO Monitor on the World of Work. Ninth Edition. ILO. https://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/---publ/documents/briefingnote/wcms_845642.pdf
Pejtersen, J. H., Kristensen, T. S., Borg, V., & Bjorner, J. B. (2010). The Second Version of the Copenhagen Psychosocial Questionnaire. Scandinavian Journal of Public Health, 38(3), 824. https://doi.org/10.1177/1403494809349858
Rasool, S. F., Wang, M., Zhang, Y., & Samma, M. (2020). Sustainable Work Performance: The Roles of Workplace Violence and Occupational Stress. International Journal of Environmental Research and Public Health, 17(3), 912. https://doi.org/10.3390%2Fijerph17030912
Rigdon, E. (1996). CFI versus RMSEA: A Comparison of Two Fit Indexes for Structural Equation Modeling. Structural Equation Modeling: A Multidisciplinary Journal, 3(4), 369-379. https://doi.org/10.1080/10705519609540052
Rita, M., Payangan, O. R., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating Effect of Organizational Citizenship Behavior on the Effect of Organizational Commitment, Transformational Leadership and Work Motivation on Employee Performance. International Journal of Law and Management, 4(8), 103-110. DOI:10.1108/IJLMA-03-2017-0026
Rodgers, J. L. (2016). The Epistemology of Mathematical and Statistical Modeling: A Quiet Methodological Revolution. Annual Meeting of the Society of Multivariate Experimental Psychology, 2005. American Psychological Association.
Scasserra, S., y Partenio, F. (2021). Precarización del trabajo y estrategias de trabajadoras en plataformas digitales: trabajo desde el hogar, organización sindical y disputa por derechos en el contexto de la pandemia del COVID-19. Sociologías, 23(57), 174-206. https://www.scielo.br/j/soc/a/rDLLpFpzpDHNt6YQ3qzDSkf/
Secretaría del Trabajo y Previsión Social. (2018). Norma Oficial Mexicana NOM-035-STPS-2018, Factores de riesgo psicosocial en el trabajo-identificación, análisis y prevención. Diario Oficial de la Federación. https://www.gob.mx/stps/articulos/norma-oficial-mexicana-nom-035-stps-2018-factores-de-riesgo-psicosocial-en-el-trabajo-identificacion-analisis-y-prevencion
Talukder, A. M. H. (2019). Supervisor Support and Organizational Commitment: The Role of Work–Family Conflict, Job Satisfaction, and Work–Life Balance. Journal of Employment Counseling, 56(3), 98-116. https://doi.org/10.1002/joec.12125
Tucker, L. R., & Lewis, C. (1973). A Reliability Coefficient for Maximum Likelihood Factor Analysis. Psychometrika, 38(1), 1–10. https://doi.org/10.1007/BF02291170
Tufano, A. (2020). The Violence-Free Workplace: A Blueprint for Utilizing Professional Security Officers to Prevent and Respond to Workplace Violence. Routledge. CRC Press.
Uribe-Prado, J. F., Gutiérrez Amador, J. C., & Amézquita Pino, J. A. (2020a). Riesgos psicosociales, burnout y psicosomáticos en trabajadores del sector público. Investigación Administrativa, 49(125), 1-18. https://www.ipn.mx/assets/files/investigacion-administrativa/docs/revistas/125/art3.pdf
Uribe Prado, J. F., Gutiérrez Amador, J. C., & Amézquita Pino, J. A. (2020b). Crítica a las propiedades psicométricas de una escala de medición de factores de riesgo psicosocial propuesta en la NOM 035 de la STPS en México. Contaduría y administración, 65(1). https://doi.org/10.22201/fca.24488410e.2019.1569
Vargas-Chanes, D. (2019). Aspectos metodológicos para la investigación social: Modelos de ecuaciones estructurales. UNAM.
Wang, Z., Zaman, S., Rasool, S. F., Zaman, Q., & Amin, A. (2020). Exploring the Relationships Between a Toxic Workplace Environment, Workplace Stress, and Project Success with the Moderating Effect of Organizational Support: Empirical Evidence from Pakistan. Risk Management and Healthcare Policy, 13, 1055. https://doi.org/10.2147%2FRMHP.S256155
Yagil, D. (2008). The Relationship of Abusive and Supportive Workplace Supervision to Employee Burnout and Upward Influence Tactics. Journal of Emotional Abuse, 6(1), 49-65. https://doi.org/10.1300/J135v06n01_03
Yu, J., Park, J., & Hyun, S. S. (2021). Impacts of the COVID-19 Pandemic on Employees’ work Stress, Well-Being, Mental Health, Organizational Citizenship Behavior, and Employee-Customer Identification. Journal of Hospitality Marketing & Management, 30(5), 529-548. https://doi.org/10.1080/19368623.2021.1867283
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright (c) 2023